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We have multiple multilingual resources to assist our users in familiarizing themselves with Emerald’s research platform.

We have a wide range of support materials available including quick guides, a library administrator guide and an extensive collection of online tutorials to meet your needs.

If you require more information, please feel free to contact us at support@emeraldinsight.com and we will be delighted to help.

For Users

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These handy online tutorials walk you through key new features and functionality afforded by the Emerald research platform. Eleven tutorials are available in seven languages.

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Take a look at these quick reference guides which will help you get the most out of the Emerald research platform. Creating an account, searching and browsing and mobile pairing are the key topics covered.

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For Librarians

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A quick reference guide to using the institutional administration area of the Emerald research platform. As a library administrator, the administration area allows you to manage multiple aspects of your institutional account and holdings.

Click the flag icons for the language you require:

Trusted Proxy Server authentication Tutorial

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Access Tokens Guide

This document provides an overview of access tokens, including: "what is an access token and why do I need one?", in addition to guidance on how to activate tokens.