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Cross-Cultural and Cross-National Consumer Research: Psychology, Behavior, and Beyond


Special issue call for papers from International Marketing Review

Guest edited by: Dr Nina Michaelidou, Dr Louise Hassan, Professor Nina Reynolds and Dr Luke Greenacre

The objective of this special issue is to extend the debate on the role of culture in consumer decision-making and examine psychological influences on consumer behavior in cross-cultural and cross-national contexts.

While globalization and multiculturalism affect markets and societies there is also the suggestion that consumers’ needs and attitudes are converging. This convergence is leading marketing practitioners to standardize their marketing practices. New trends in global consumer markets and the technological advances of online and social media marketing increase the similarity of consumers of different nations. This emergence of a ‘global consumer culture’ (Cleveland and Laroche, 2007; Zhou et al., 2008) allows companies to standardize their branding and communication strategies. Albeit, consumers’ perceptions of ‘globalness’ (Steenkamp et al., 2003) are influenced by psychological characteristics (e.g. ethnocentrism, Akaka and Alden 2010). The extent to which a ‘global consumer culture’ exists versus the notion that some consumer behavior is culture-bound (Craig and Douglas, 2006; De Mooij, 2011) has implications for consumers’ acceptance of marketers’ practices.

Consumers from different countries and cultures may be similar on some dimensions but differ on others. This provides researchers with the opportunity to explore how changes in multiple aspects of the cultural and national context can influence consumer theory. Cross-cultural and cross-national consumer research helps marketers to understand how the process of marketing to consumers, and the facilitation of marketing exchanges, must be re-examined when entering new national contexts. Are there cultural and/or national contexts in which our base assumptions of consumer behavior may no longer hold? If so, what impact do such contexts have on our understanding of consumer theory?

Many authors have found differences in consumer behavior across cultures and nations, which impact marketing practices (De Mooij and Hofstede, 2010; Sengun and Townsend, 2003). Extant literature has found numerous dimensions on which nations differ including cultural characteristics, regulatory and social policy, market conditions, and communications. Examining the impact of these, and other, factors on consumers leads to the expansion of consumer theory. In some cases entirely new areas of theory have emerged in response to the discovery of cross-cultural and cross-national differences in how consumers think and act.

The guest editors invite theoretical and empirical papers on cross-cultural and cross-national consumer research (please refer to Cadogan, 2010). Papers submitted to this special issue could consider issues associated with the theories we use to understand consumers, how consumers’ interact with marketing actions, or how we can improve our study of consumers across multiple cultures/nations. Topics might examine, but are not limited to, the following:

• Differences in consumers’ psychology including perceptions, values, needs and motivations across cultures and nations
• Self-identity and personality traits across cultures, and nations including variety and novelty seeking, consumer innovativeness and opinion leadership
• Cross-cultural and cross-national comparisons of attitudes, and attitudinal theories and models including the Theory of Reasoned Action and Theory of Planned Behaviour
• Acculturation or other similar changes in consumers associated with changes in nationality or migration
• Consumers’ information processing, categorization and responses to marketing contexts and environments, including emotions and cognitions across cultures and nations
• Consumer’s perceptions of global brands and brand personality across-cultures, 
• Customer engagement behaviors, including complaining and co-creation across cultures and nations
• Interaction between cultural- and/or national-specific variables, such as examination of covariates (e.g. language) and how they influence cross-cultural and cross-national consumer psychology and behavior
• Methodological issues in cross-cultural and cross-national consumer research including problems and solutions related to sampling, data collection and/or analysis.

Submissions

Manuscript submissions must follow the guidelines of the International Marketing Review. Instructions for authors can be found at http://www.emeraldinsight.com/products/journals/author_guidelines.htm?id=imr.

Papers must be submitted online via the ScholarOne Manuscripts system (http://mc.manuscriptcentral.com/imrev). All papers will undergo a standard double-blind review process with three reviewers. Informal queries regarding guest editors’ expectations or the suitability of specific research topics can be directed to either Dr Nina Michaelidou ([email protected]) or Professor Nina Reynolds ([email protected]).

The closing date for submissions is: 30th September 2013.

References:

Akaka, M. A. and Alden, D.L. (2010), “Global brand positioning and perceptions: international advertising and global consumer culture”, International Journal of Advertising, Vol. 29, No. 1, pp. 37-56.

Cadogan, J. (2010), “Comparative, cross-cultural, and cross-national research: A comment on good and bad practice”, International Marketing Review, Vol. 27, No. 6, pp. 601-605.

Cleveland, M. and Laroche, M. (2007), “Acculturation to the global consumer culture: Scale development and research paradigm”, Journal of Business Research, Vol. 60, No. 3, pp. 249-259.

Craig, C. S. and Douglas, S. P. (2006), “Beyond national culture: implications of cultural dynamics for consumer research”, International Marketing Review, Vol. 23, No. 3, pp. 322-342.

De Mooij, M. and Hofstede, G. (2010), “The Hofstede model: applications to global branding and advertising strategy and research”, International Journal of Advertising, Vol. 29, No. 1, pp. 85-110.

De Mooij, M. (2011), Consumer behavior and culture: Consequences for global marketing and advertising, (second edition), Sage.

Sengun Y. and Townsend, J. D. (2003), "Does culture explain acceptance of new products in a country? An empirical investigation", International Marketing Review, Vol. 20, No. 4, pp.377- 396

Steenkamp J-B.E., Batra R. and Alden D.L. (2003), “How perceived brand globalness creates brand value”, Journal of International Business Studies, Vol. 33, No. 1, pp.35-47.

Zhou, L. Teng, L. and Poon, P.S. (2008), “Susceptibility to global consumer culture: A three-dimensional scale”, Psychology and Marketing, Vol. 25, No. 4, pp. 336-351.