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Just Published - The Dark Side of Social Media

Guest Editors

Professor Jari Salo, University of Helsinki, Finland
Dr. Matti Mäntymäki, University of Turku, Finland
Dr. Najmul Islam, University of Turku, Finland

Motivation and Aim of the Special Issue

The social media has a profound effect on the way people communicate, present themselves, and spend their time. Hence, social media is significant phenomenon also from organizational, business, and societal perspectives.

While social media has benefited individuals, organizations, and societies in many ways, there is an increasing awareness of the controversies, risks, and adverse consequences surrounding the social media phenomenon (Fox and Moreland 2015; Mäntymäki and Islam 2016). With seemingly endless benefits, it is easy to overlook the disadvantages (Krasnova et al., 2015; Yang et al., 2016) of social media, which are of important consideration as social media platforms continue to proliferate. Social media has facilitated a loss of ownership and control of content as private, public and institutional domains increasingly overlap. There is a need for careful balancing of professionalism and freedom of speech, to ensure that posts do not cause offence or harm reputations. Other drawbacks include time pressure, plagiarism, misrepresentation, addiction, and negative psychological consequences (Garcia and Sikström 2014). While providing a means to protect public safety, social media also provides a means of threatening it and enabling new forms of cyber-crime.

The aim of this special issue of Internet Research is to deepen and broaden the current understanding of negative aspects of social media in order to better understand, control, mitigate, and prevent its undesirable consequences.

The scope of the special issue covers all platforms and services that are typically considered social media (Kaplan and Haenlein 2010) as well as emerging digital technologies such as virtual/augmented reality applications and wearable technologies that interlink with social media. The level of analysis can be individual, group/organization, or society at a large.

Table of Contents

The dark side of social media – and Fifty Shades of Grey introduction to the special issue: the dark side of social media
Jari Salo, Matti Mäntymäki, A.K.M. Najmul Islam

When social media traumatizes teens: The roles of online risk exposure, coping, and post-traumatic stress
Bridget Christine McHugh, Pamela Wisniewski, Mary Beth Rosson, John M. Carroll

Coping with mobile technology overload in the workplace
Pengzhen Yin, Carol X.J. Ou, Robert M. Davison, Jie Wu

Is my fear of missing out (FOMO) causing fatigue? Advertising, social media fatigue, and the implications for consumers and brands
Laura Frances Bright, Kelty Logan

Investigating microblogging addiction tendency through the lens of uses and gratifications theory
Qian Li, Xunhua Guo, Xue Bai, Wei Xu

Social media’s have-nots: an era of social disenfranchisement
Xinru Page, Pamela Wisniewski, Bart P. Knijnenburg, Moses Namara

Tolerating and managing extreme speech on social media
Brett G. Johnson

The dark side of news community forums: opinion manipulation trolls
Todor Mihaylov, Tsvetomila Mihaylova, Preslav Nakov, Lluís Màrquez, Georgi D. Georgiev, Ivan Kolev Koychev

Online moral disengagement and hostile emotions in discussions on hosting immigrants
Francesca D’Errico, Marinella Paciello

The bidirectional mistrust: Callers’ online discussions about their experiences of using the national telephone advice service
Annica Björkman, Martin Salzmann-Erikson