Cookie policy

Some of the features on the Emerald websites require the use of cookies. Cookies enhance your experience using our website and help to personalise the service you receive.

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What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit our website. Cookies are useful because they allow our website to recognise your device.

Cookies do lots of different jobs, like improving navigation between pages, remembering your preferences, and generally improving your online experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Cookies may be stored by the browser for a single session or for a longer period of time:

Session cookies are deleted every time the browser is closed down.
You can also manage cookies in your web browser, by changing the settings in the browser you use.

Our use of Seismic

We send certain documents to clients and prospective clients via Seismic’s LiveSend feature to help us analyse how and when content is viewed, to help us improve content and its delivery. The cookies used to enable this are also shown in the tables below.

Strictly necessary cookies

These cookies are essential to enable you to move around the website and use its features. They are necessary to its functionality and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personal information.

Cookie name	Purpose	Type	Origin
SSESSxxxxx	Used to maintain login throughout a single session, also to toggle occasional site settings, for example, language, text-only (visually impaired), or full graphical view.	Session	Emerald
ConsentGDPR-{tenant}	This Cookie is used to indicate a user has consented to GDPR for the specific tenant. This cookie is required for clients who have configured the optional GDPR Splash screens in Admin settings. This service provides a binary response of either a 1 or 0, to indicate if user has consented. No Personal Data. Required when customers use the GDPR Consent feature.	Persistent	Seismic
SeismicPreferences	This cookie stores the LiveSend password link. This password is set by the customer. Password established by customer (base64 encoded). Required for LiveSend password functionality.	Persistent	Seismic
{linkToken}	This cookie stores the LiveSend password link. This password is set by the customer. Password established by customer (base64 encoded). This cookie is required for LiveSend password functionality.	Persistent	Seismic
SeismicCompliancePreferences-{tenant}	This cookie stores the compliance password of the tenant in the case of Admins who have configured this optional setting for the compliance password feature. Compliance password (base64 encoded). This cookie is required for LiveSend password functionality.	Persistent	Seismic
UniqueInteractionProof	This cookie performs a robot check which works to ensure robots do not interact with the link. This service provides a binary response of either a 1 or 0, to indicate interaction is a robot or human.	Persistent	Seismic
Microsite-UniqueInteractionProof	This cookie is the same as UniqueInteractionProof for customers who have enabled microsites and performs a robot check which works to ensure robots do not interact with the link. This service provides a binary response of either a 1 or 0, to indicate interaction is a robot or human. This cookie is required when microsites are enabled.	Persistent	Seismic
RealtimeserverID	This cookie is used to ensure the client browser will hit the same instance of the service, it supports SignalR connection stable and memory cache. Value is a random string generate by kubernetes. Note, technology does not contain personal data. This cookie is required for Digital Sales Room feature.	Persistent	Seismic

Performance cookies

These cookies collect information about you use our websites, for instance, which pages you visit most often, and any error messages from web pages. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Cookie name	Purpose	Type	Origin
mp_ mp_xxxxx_mixpanel	Used to evaluate the Mixpanel analytics service. Mixpanel is used to track user activity on the Emerald site only and subsequent analysis enables us to improve content and service delivery.	Persistent	Mixpanel
_ga _gat_ _gid _utma _utmb _utmc _utmz	Google Analytics cookies. These track number and duration of visits to the Emerald website as well as details and keywords of searches that led the user to the site. Google Analytics cookies do not identify individual users and every website using Google Analytics deploys a different set of cookies – visitors are not tracked across multiple sites.	Persistent Session Persistent Persistent Persistent Session Persistent	Google
_hjid _hjIncludedInSample _hjClosedSurveyInvites _hjDonePolls _hjMinimizedPolls _hjShownFeedbackMessage _hjRecordingLastActivity _hjTLDTest _hjUserAttributesHash _hjUserAttributesHash _hjCachedUserAttributes _hjLocalStorageTest _hjIncludedInPageviewSample _hjIncludedInSessionSample _hjAbsoluteSessionInProgress _hjFirstSeen hjViewportId _hjRecordingEnabled	Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.	Persistent	Hotjar
Newrelic browser agent 1220	This JavaScript agent is used when an error or failure is detected, the cookie is used to report metric data regarding the errors or failures detected. Session data (e.g., page load times, errors, …). This agent is used to report metric data regarding errors and/or failures.	Session	NewRelic

Functionality cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may also be used to provide services you have asked for, such as marked lists. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Cookie name	Purpose	Type	Origin
cookie-agreed	Used to keep track of if the end user has agreed to use cookies.	Session	Emerald

Targeting cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are used to limit the number of times you see an advertisement as well as measure the effectiveness of the advertising campaign. They are placed on our website by our chosen advertising, marketing and analytics providers, social media platforms and search engines with our permission. These cookies remember that you have visited our website and this information is shared with our chosen providers. They collect information about your browsing activities on our website and allow our providers to track you when you visit other websites, platforms or search engines, so that they can serve our adverts to you. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

The partner organisations that supply these additional services provide a mechanism for you to opt out of any tracking and personalisation. Details of how to do this are given below.

Cookie name	Purpose	Type	Origin
_stid _unam _uset	The Emerald website allows users to post links to Emerald content on their social networking profiles via the ShareThis service. ShareThis cookies record which sites and pages have been "shared" and advertisements that users see on subsequent sites may reflect this. On clicking the ShareThis icon, users can opt out of any tracking by ShareThis (a further cookie, st_optout, records this). See the ShareThis privacy policy for more information.	Persistent	ShareThis
_drt_ id	A number of information pages on the Emerald website display advertisements and these are selected based on the page they appear on and the user's browsing history as recorded by the DoubleClick cookies. On clicking the AdChoices link on each advertisement, users can opt out of any tracking by DoubleClick. See the Google privacy policy for more information.	Persistent	DoubleClick

Cookie name

Purpose

Type

Origin

_stid

_unam

_uset

The Emerald website allows users to post links to Emerald content on their social networking profiles via the ShareThis service. ShareThis cookies record which sites and pages have been "shared" and advertisements that users see on subsequent sites may reflect this. On clicking the ShareThis icon, users can opt out of any tracking by ShareThis (a further cookie, st_optout, records this). See the ShareThis privacy policy for more information.

Persistent

ShareThis

_drt_

id

A number of information pages on the Emerald website display advertisements and these are selected based on the page they appear on and the user's browsing history as recorded by the DoubleClick cookies. On clicking the AdChoices link on each advertisement, users can opt out of any tracking by DoubleClick. See the Google privacy policy for more information.

Persistent

DoubleClick

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