Creation of Public Value through Digital Transformation and Digital Public Infrastructure

Closes:
Journal
Public Administration and Policy
Guest editor(s)
Dr Ashish Desai, Dr Aroon P. Manoharan ,

CALL FOR PAPERS
Public Administration and Policy: An Asia-Pacific Journal
Special Issue - Creation of Public Value through Digital Transformation and Digital Public Infrastructure

Guest Editors: Ashish Desai & Aroon P. Manoharan

Introduction

Digital transformation is fundamentally reshaping public administration, with governments shifting from bureaucracy-driven to citizen-oriented services while improving efficiency, transparency, and social inclusivity. This transformation represents a socioeconomic change across individuals, organizations, ecosystems, and societies shaped by digital technologies, impacting both service delivery and administrative procedures.
The literature has examined these changes through multiple lenses: from technology innovation perspectives to demand-side frameworks emphasizing citizen involvement. Theoretical foundations include collaborative governance models (government-as-a-platform concept) and public value theory, with recent scholarship noting the shift from organizational value production to societal value delivery. Emerging work have provided a comprehensive examination of digital transformation's role in 21st-century governance.
While existing research has documented efficiency gains, scholars increasingly call for examining value creation beyond efficiency. However, significant gaps remain in empirical evidence of transformation and understanding of successful implementation factors. 

Suggested framework

This special issue addresses these gaps by exploring the following sub-themes:

  • The economic impact and public value creation through digital transformation, including positive externalities and influences on public service provision.
  • Theoretical frameworks and empirical evidence of successful implementations, examining various models of digital transformation and their social impacts.
  • How digital transformation improves governance, particularly through big data and AI technologies.
  • Measurement of efficiency gains from digital transformation initiatives.
  • Comparative analysis of digital transformation model – cross-country analysis.

Guidelines for contributors

  1. The length of each article is from 4,000 to 7,000 words, including structured abstract, tables, figures and references. The abstract has to be written within 250 words in four sub-sections: purpose, design/methodology/approach, findings, and originality/value.

  2. Details of the manuscript requirements are available at: Author guidelines  Registration and access are available by clicking the button below.

     Submit your paper here!

  3. Manuscripts should be submitted via the ScholarOne system, with a copy sent to the Guest Editor, Dr. Ashish Desai ([email protected]). 

 

Submission Deadline: December 2025
Publication Date: October 2026