Navigating Complexity: Integrating Knowledge Management, Business Intelligence and Business Process Management in a VUCA World

Closes:
Journal
Business Process Management Journal
Guest editor(s)
Prof. Manlio Del Giudice, Prof. Pedro Soto-Acosta, Prof. Sylvaine Castellano, Arvind Malhotra, Benjamin Laker,

The special issue of Business Process Management Journal will focus on issues surrounding the discourse on how Knowledge Management (KM) and Business Intelligence (BI) practices can support and enhance Business Process Management (BPM) in this VUCA (volatile, uncertain, complex, ambiguous) post-pandemic, conflictual digital age, ultimately benefiting academics and practitioners alike in order to bridge the gap between these three fields (KM, BI, BPM), aiming to foster a deeper understanding of how businesses can reconfigure their KM and BI processes. While BPM concentrates on improving process efficiency and effectiveness, KM focuses on optimizing knowledge acquisition, creation, storage, sharing, and application. BI, finally, is supporting strategic decisions at global level, integrating and aligning corporate needs with the country-effect of the geoeconomic intelligence opportunities. 

We welcome submissions to this special issue. Topics covered include (but are not limited to):

  • The role of KM in enhancing business process efficiency and effectiveness.
  • The role of Business Intelligence to understand the most strategic corporate decisions for exploiting global geoeconomic opportunities.
  • Strategies for integrating KM processes (i.e., acquisition, creation, manipulation, transfer, sharing, application) into BPM frameworks.
  • Applying Information and Data Security tools and practices to intelligent BPM systems and decisions.
  • Investigating the role of KM and Cybersecurity for Business Intelligence practices at a global level and their impact on BPM.
  • Identifying barriers and challenges in integrating BPM and KM, as well as proposing strategies to overcome them.
  • Investigating the influence of organizational culture on the successful integration of BPM and KM.
  • How to process companies’ digital transformation and business intelligence leveraging KM to optimize BPM.
  • Exploring the use of emerging technologies such as blockchain, artificial intelligence, and cloud computing in optimizing both business processes and KM practices for geoeconomic decisions.
  • Examining how companies can leverage KM to adapt to unpredictable events and disruptions in global supply chains.
  • Investigating how the VUCA (volatile, uncertain, complex, ambiguous) characteristics of the post-COVID era impact the integration of BPM, KM, and BI in organizations.
  • Examining how businesses can leverage KM strategies to navigate the uncertainties and disruptions posed by the VUCA age while optimizing business processes and information data security.
  • Analyzing the role of KM in enhancing organizational resilience and adaptability in the VUCA context, particularly referring to BPM.
  • Analyzing the impact of technological advancements, such as blockchain and the Internet of Things (IoT), on the redefinition of logistic business processes from a KM and BI perspective.
  • Investigating the role of data analytics and predictive modelling in optimizing logistic business processes, including demand forecasting, route optimization, and inventory management.
  • Exploring the integration of sustainability practices into logistic business processes, such as green logistics initiatives, carbon footprint reduction, and environmentally friendly transportation alternatives.
  • Investigating the role of collaborative logistics models, such as shared warehousing and crowd shipping, in redefining traditional logistic business processes and enhancing efficiency and flexibility.
  • Exploring the ethical considerations and challenges associated with the integration of BPM, KM, and BI in the VUCA age, including issues related to intellectual property attribution, data privacy, security, and transparency.

 

Deadline and Submission Details

The submission deadline for all papers is 30 June 2025.

The publication date of this special issue is within 2025. Papers will be evaluated on a rolling basis between 30 June and 1 December 2025.

To submit your research, please visit the Scholar One manuscript portal. https://mc.manuscriptcentral.com/bpmj

To view the author guidelines for this journal, please visit the journal's page: https://www.emeraldgrouppublishing.com/journal/bpmj