user support resources
Discover our user guides and demonstrations
Having good basic understanding of how Emerald Insight works will allow you to get more out of your experience.
Whether you want to jump straight to relevant content, explore new paths or personalise your journey – these guides and demonstrations will show you how.
Platform video demonstrations
Easy to follow video demonstrations take you through key areas of platform functionality.
How can I personalise my experience with a user profile?
Find out more on saving searches and setting up content alerts with your own Emerald Insight Profile.
How can I navigate search results quickly and easily?
Make the most of your search results – either narrow down or broaden your search.
How can I discover content on Insight through browse?
Find out more about browsing content by type: journals, books, case studies and Expert Briefings.
eCases user guide
Complete guide for users accessing eCases and teaching notes on Emerald Insight. Also, discover the Emerald Cases Hub, where you will find resources on how to write a quality case study and increase chances of publication.
Platform user guides
Step-by-step guides in local language provide guidance on key areas of platform functionality, as-well as links to other useful resources.
How can I tailor my journey with a user profile?
- Create a new profile
- Login to your profile
- Set up journal and book content alerts
- Set up Expert Daily Briefings alerts
- Manage your user profile
- Save searches through your profile
How can I discover content through browse?
- Browse journals and books
- Browse case studies
- Browse Expert Briefings
How do I search for content on Emerald Insight?
- Quick search
- Advanced search
- Save your searches
- Search results (including exporting citation information)
- Refine search results
- Preview content
- The content
Download guide in these languages