Right to health and access to health-care services for refugees in Turkey
Aras, N. Ela Gokalp, Kabadayi, Sertan, Ozeren, Emir, Aydin, Erhan.

 

The Journal of Services Marketing ; 35(7):962-976, 2021.
Article in English | ProQuest Central | ID: covidwho-1515147

Viewpoint: a transformative view for small service firms in the new Latin American service marketplace
Bianchi, C..

Journal of Services Marketing ; ahead-of-print(ahead-of-print):7, 2021.
Article in English | Web of Science | ID: covidwho-1501274

Viewpoint: shaping resilient service ecosystems in times of crises – a trans-Tasman perspective
Fehrer, J. A.; Bove, L. L..

Journal of Services Marketing ; 2022.
Article in English | Scopus | ID: covidwho-1713924

In this together: the long-term effect of a collective crisis on the retail and service sector
Ferraro, C.; Sands, S.; Schnack, A.; Elms, J.; Campbell, C. L..

Journal of Services Marketing ; 2022.
Article in English | Scopus | ID: covidwho-1730821

Viewpoint: applying pragmatism to stimulate service research and practice – a European perspective
Heinonen, Kristina, Strandvik, Tore.

The Journal of Services Marketing ; 36(4):467-475, 2022.
Article in English | ProQuest Central | ID: covidwho-1878926

Customer brand engagement during service lockdown
Hollebeek, Linda D.; Dale, L. G. Smith, Kasabov, Edward, Hammedi, Wafa, Warlow, Alexander, Clark, Moira K..

The Journal of Services Marketing ; 35(2):201-209, 2020.
Article in English | ProQuest Central | ID: covidwho-1192238

Consumers’ health-locus-of-control and social distancing in pandemic-based e-tailing services
Itani, Omar S.; Hollebeek, Linda D..

The Journal of Services Marketing ; 35(8):1073-1091, 2021.
Article in English | ProQuest Central | ID: covidwho-1532653

Customer incivility and employee outcomes in the new service marketplace
Hwang, Hansol, Won-Moo, Hur, Shin, Yuhyung, Kim, Youngjin.

The Journal of Services Marketing ; 36(4):612-625, 2022.
Article in English | ProQuest Central | ID: covidwho-1878920

Contamination fear and ABS during COVID-19
Jayasimha, K. R.; Srivastava, H. S.; Manoharan, S..

Journal of Services Marketing ; 2021.
Article in English | Scopus | ID: covidwho-1270783

Viewpoint: The impact of coronavirus on service ecosystems as service mega-disruptions
Kabadayi, Sertan; O'Connor, Genevieve E.; Tuzovic, Sven.

Journal of Services Marketing ; 2020.
Article | WHO COVID | ID: covidwho-600850

The effect of perceived threat on online service reviews
Kim, J. M.; Lee, E..

Journal of Services Marketing ; : 13, 2022.
Article in English | Web of Science | ID: covidwho-1886571 

Support for small businesses during a health crisis
Majid, Kashef A.; Kolar, David W.; Laroche, Michel.

The Journal of Services Marketing ; 35(5):671-683, 2021.
Article in English | ProQuest Central | ID: covidwho-1378013

Viewpoint: internet revolution lessons applied to post-pandemic service delivery (a North American perspective)
Meuter, Matthew L..

The Journal of Services Marketing ; 36(4):476-481, 2022.
Article in English | ProQuest Central | ID: covidwho-1878925

The effects of companies’ face mask usage on consumers’ reactions in the service marketplace
Pichierri, M.; Petruzzellis, L..

Journal of Services Marketing ; 2022.
Article in English | Scopus | ID: covidwho-1840204

Editorial: business education in profound disruption
Rosenbaum, Mark Scott, Russell-Bennett, Rebekah, Contreras-Ramírez, Germán.

The Journal of Services Marketing ; 35(5):553-558, 2021.
Article in English | ProQuest Central | ID: covidwho-1378014

When service technologies and human experiences intersect
Rosenbaum, Mark Scott, Russell-Bennett, Rebekah.

The Journal of Services Marketing ; 35(3):261-264, 2021.
Article in English | ProQuest Central | ID: covidwho-1310997

Editorial: the “nip and tuck” service framework: bright and dark side of beautification/modification services
Tsiotsou, Rodoula H.; Philipp, Klaus.

The Journal of Services Marketing ; 36(1):1-8, 2022.
Article in English | ProQuest Central | ID: covidwho-1626381

“There is no place like my mall”: consumer reactions to the absence of mall experiences
Vilnai-Yavetz, I.; Gilboa, S.; Mitchell, V..

Journal of Services Marketing ; 2022.
Article in English | Scopus | ID: covidwho-1769507